Get in Touch With Us

This is the page to use if you want to reach the editorial team behind Online Casinos Texas. We answer questions about how we rank Texas casino sites, corrections to anything we've published, and general queries about the comparisons on capotebio.com. Email is the only channel we run, and a real person reads everything that comes in.

Age and eligibility: this site is for adults only. Most offshore casinos accepting Texas players set a minimum age of 18, and many require 21+. Nothing here is aimed at anyone below the applicable minimum age, and we won't respond to account queries from anyone who says they are under it.

Email the Editorial Team

Write to [email protected]. We aim to reply within two business days, and longer during holidays. To get a useful answer first time, include:

• The page on capotebio.com your message relates to
• The casino name, if your question is about a specific operator we cover
• For a correction: what we got wrong, and a source if you have one
• For a bonus question: the exact offer wording you're looking at

Please don't send us passwords, account numbers, copies of ID documents, or card details. We have no way to access any casino account and no reason to hold that information.

What We Can Help With — and What We Can't

The single biggest source of misdirected mail is players who think we are their casino. We aren't. We're an independent comparison site with no operational link to any of the brands listed on this site.

We can help	You need the operator instead
Explaining how our editorial ratings are built	Pending or delayed withdrawals
Correcting a bonus term or figure on our pages	Locked, closed or verification-blocked accounts
Which sites cover live dealer, video poker or jackpots	Bonus credited incorrectly or removed
How wagering requirements work in general	Setting deposit limits or self-exclusion on your account
Feedback, suggested topics, partnership enquiries	Anything needing your account details or ID

For anything in the right-hand column, use the casino's own live chat or support email. Offshore operators of this type typically staff live chat around the clock, but hours are set by each site and we don't publish support hours we haven't verified.

Before You Write: Texas Legal Status in Short

Texas has no legal, state-regulated online casino. There is no state licensing regime for internet casino play, no Texas regulator issuing online casino permits, and no state complaints body that handles disputes with an online casino. The sites Texans actually use are offshore operators licensed in other jurisdictions that accept US players. That places real-money play for Texas residents in a legal grey area rather than a clearly permitted activity.

What follows for you, practically: if an offshore casino withholds your money, you cannot escalate it to a Texas state authority. Your recourse is the operator's own complaints process and, where one exists, its licensing body overseas. We can't intervene, and we won't claim a licence status for any brand we haven't confirmed. Anything touching your own legal or tax position is worth putting to a qualified attorney or tax professional in Texas — we don't give legal advice by email or anywhere else.

Correcting the Casinos We Cover

Corrections are the messages we value most, because offshore offers change without notice. Three examples of what we get asked about, and how we handle it — each write-up below reflects what we've researched and reviewed, not play-testing.

Raging Bull

Top-ranked on our list at 10.0 editorially, and the brand we receive the most mail about — usually because of the size of the headline number. The advertised welcome offer is 410% up to $10,000 plus 50 free spins, and that headline is only meaningful next to its conditions: a percentage match of that size normally carries playthrough on the bonus and deposit, game weighting that favors slots over table games, a maximum cashout cap, and a minimum qualifying deposit. If our summary of any of those terms doesn't match what you see at signup, tell us which line differs and we'll check it. Limitation: big-multiplier offers like this one are the slowest to clear, and bonus funds tied up in high playthrough are not the same thing as withdrawable cash.

Magician Bet

Included because its 101% no-wagering offer answers the complaint we hear most — that bonuses can't realistically be cleared. No playthrough means winnings from the bonus are not locked behind a multiple, which matters more to most readers than a bigger headline percentage. Rated 9.7. Limitation: no-wagering offers are usually smaller in absolute terms and often come with tighter maximum bet and maximum bonus rules, so check the cap before deciding it's the better deal for your bankroll.

Slots of Vegas

Also 9.7, and on the list for slots-led players: the 375% bonus plus 50 free spins on Cash Chaser ties the spins to one named game, which is common and worth reading carefully. Free spins pegged to a specific title come with their own spin value and, frequently, separate wagering on spin winnings. Limitation: game-specific spins give you no choice of where to play them, and the library leans heavily toward slots rather than a deep live-dealer or table-game spread.

Other brands you'll see in our rankings — Uptown Aces (600% for new players), Card Crush, Zumba Cards, BetUS (200% up to $4,000), Amazon Jackpots, Slots and Casino (500% up to $2,500 x3) and Bets.FM (225% up to 1 BTC plus 225 free spins) — carry the same principle: every percentage figure is subject to playthrough, qualifying deposit and cashout terms set by the operator. Quote the term you're questioning and we'll look at it. If you're comparing offshore options more broadly, our roundup of casinos outside the GamStop scheme covers similar ground for players who can't use self-exclusion-linked sites.

Questions About Money, Fees and Timings

We field a lot of banking questions, so here's the honest scope of what we can answer. Using this site costs nothing, and we don't process payments, hold funds or charge for anything. Where you follow a link and open an account, Online Casinos Texas may earn a commission from the operator. That never buys a position in our rankings and the rate paid is not a scoring factor.

What you pay at a casino depends entirely on the operator. In general terms for US players:

• Deposits — commonly credit and debit cards, prepaid cards, bank transfer and cryptocurrency, with card acceptance for US-issued cards the least predictable part. Card deposits and crypto usually land fastest; bank transfers are slowest.
• Withdrawals — typically bank transfer, check by courier, or crypto. Crypto is generally the quickest route and checks the slowest. Advertised payout times are the operator's own claims, not results we've measured.
• Limits and fees — minimum and maximum withdrawal amounts, per-week caps, and fees on second or subsequent monthly cashouts are all set per site. Read the banking page before your first deposit, not after your first win.
• Currency — accounts are usually denominated in USD, but crypto balances fluctuate and conversion can cost you. Sweepstakes-style brands use their own coin systems rather than dollar balances.
• KYC — expect identity verification before a first withdrawal: photo ID, proof of address and proof of payment method. Submitting it early avoids the delay most "slow payout" complaints actually come down to.

We publish no payout figures, processing times or fee amounts we haven't verified. If a page on this site gives a timing that doesn't match what an operator now states, that's exactly the kind of correction to send us.

What We Look At When We Score a Site

If you're writing to ask why a casino ranks where it does, this is the basis. Our ratings are editorial judgments, not customer-review averages, and no one on the team has deposited, played or withdrawn at these sites.

1. Game range — the spread across online slots and progressive jackpots, table games such as blackjack, roulette and baccarat, video poker, and live-dealer rooms. We describe categories rather than counting titles.
2. Software studios — which providers supply the library, since that drives variety and how RTP information is disclosed.
3. Bonus quality — wagering multiples, game weighting, max bet rules and cashout caps, weighted above headline percentages.
4. Fair play — published RTP, RNG certification and independent auditing where the operator documents it.
5. Banking and payouts — method availability for US players, stated limits, and the clarity of the terms.
6. Trust and licensing — the offshore licence claimed and how transparently ownership and terms are published. Where we can't confirm a licence, we say so instead of asserting one.
7. Mobile — browser-based instant play and any iOS or Android app, judged on whether the full library carries over.
8. Support and player tools — live chat availability, plus deposit limits, session reminders, time-outs and self-exclusion.

Beyond Casino Games

Several brands on our list run more than a casino. BetUS, for example, is a sportsbook-led operator with casino alongside it, so its promotions and rollover rules differ between the sportsbook and casino sides — a bonus earned on one doesn't always clear on the other. Others, such as Bets.FM, lean toward crypto banking and often add poker or sports markets to the same wallet. Brands like Card Crush, Zumba Cards and Amazon Jackpots operate on coin- or sweepstakes-style models rather than straight dollar deposits, which changes how you buy in and how redemptions work. If your question crosses product lines, say which one you mean — casino, sportsbook or coin purchase — because the terms rarely match.

If Gambling Has Stopped Being Fun

Please don't email us instead of getting support. Casino games are designed with a house edge, losses are the normal outcome over time, and no site, bonus or strategy changes that. Gambling is not a way to make money or fix a financial problem, and chasing a loss makes it worse.

• National Problem Gambling Helpline: call or text 1-800-GAMBLER (1-800-426-2537), available 24/7 and confidential.
• Texas: the Texas Council on Problem Gambling offers state-specific information and referrals to local treatment providers.
• Crisis support: call or text 988 for the Suicide and Crisis Lifeline.
• On your account: use the operator's deposit limits, loss limits, time-outs or self-exclusion — most of the sites we cover provide at least some of these in account settings.

If you tell us you need support in your message, we'll point you to these resources, but we're not a counseling service and can't self-exclude you from any site.

Partnerships, Press and Everything Else

Operators, affiliates and press can use the same address — put the nature of the enquiry in the subject line. To be clear about the terms: commercial relationships don't decide rankings, we don't sell editorial positions, and we won't publish operator-supplied copy as our own assessment. We also don't accept invented reviews or testimonials, so please don't offer them.

Our content is fact-checked periodically, most recently Sep 29, 2026, with editorial oversight from Adam Bishop. Offshore offers change often, so always confirm the current terms on the operator's own site before depositing. When you're ready, a short email with the page name and your question is all it takes.